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Santa Maria Sun / Biz Spotlight

The following article was posted on June 19th, 2013, in the Santa Maria Sun - Volume 14, Issue 15 [ Submit a Story ]
The following articles were printed from Santa Maria Sun [santamariasun.com] - Volume 14, Issue 15

Spotlight on C & E DryServ

Scott Talmage, owner

BY LAREINA GAMBOA

Have you ever left your iPod in your pants pocket, and remembered it after you’ve already run the wash cycle? Or, were you out having a good time until you realized that’s your phone at the bottom of the pitcher of beer or pool? Well, don’t fret just yet! Scott Talmage has a dry service for you!


NO RICE!
Scott Talmage, owner of C&E DryServ, can dry out iPods, phones, and hearing aids with his proprietary technology and he heartily recommends not using rice because it takes too long and may lead to corrosion in your equipment.
PHOTO BY STEVE E. MILLER

In April 2012, Scott Talmage made his idea official when he was issued his business license for C & E DryServ (Cellular & e-device Drying Service). His idea sprouted from an incident just like the ones above. Talmage was working for a biotech company that made chemical reagents for the medical field when his co-worker unknowingly dropped her cell phone into the dishwasher and ran the cycle. By the time she realized it, she figured it was too late, but Talmage presented the idea of putting it into the drying machine the company had, just to see if it would work. After all, what’s the worst that could happen if it’s already dead?

They left the phone for two days and when they came back and turned it on, it fired up with no problems and has worked ever since. What about the age-old tale of simply putting your phone into a bowl of rice? After all, it’s free if you already have rice at home, right? Well, here’s where Talmage begs to differ, and wants to put that tired old rumor to rest.

Take a bag of rice and dump it all out. At the bottom of the bag you will find quite a bit of dust. Dust mixed with liquid will create a paste that will begin to corrode the inside of your phone. Sure it may seem to work the first time you try the phone-in-rice theory, but now that device has a build-up that cannot be reversed. So if a similar occurrence were to happen again, your phone will be caput. Also, rice does not get into the nooks and crannies of an electronic device and pull out the excess liquid. Talmage’s machine, however, will.

Still not convinced? Maybe you’ll rethink the bag of rice theory when you’re dishing out another $300 or more for a new smart phone.

As for the process itself, it only takes 20 hours and costs $40. If your device does not work once it’s done, there is no charge. Talmage has fixed phones, iPods, mp3 players, and hearing aids, and out of all the devices he’s processed, only nine did not work afterward. And those nine were all put in rice beforehand.

He did admit that iPhones are a little trickier, and the Apple store has not been cooperative. According to Talmage, they would much rather have you spend the extra money on buying a new phone than help fix the old one. He learned this when he processed an iPhone that went through the washing machine. The screen would not light up but all the data was saved and the customer was able to transfer everything onto his new iPhone.

Talmage has not had the opportunity to process laptops, tablets, or e-readers, but the machine is big enough for them and he doesn’t see why a tablet or e-reader wouldn’t work out the same.

Talmage has high hopes for his services. It’s just a matter of getting the word out. He’s even presented his services to the Sheriff’s Department, which will keep his information in their resource file. And he wants to take it nationwide and have a flat service fee to ship items.

So if you ever find yourself fishing your cell phone out of a bar bathroom toilet at 1 a.m., here are a few tips for those wee morning hours: Do not attempt to dry the phone yourself, keep it wet and sealed in a ziplock baggie, remove the SIM card if it has one, and do not place it in rice. If you’re out of town when this unfortunate occurrence takes place, don’t fret: Talmage has had a few phones come to him after a weekend away and they work just fine. But be sure to try and contact him beforehand as every phone is different. He can be reached through any of the following: 215-3810, candedryserv.com, mywetphone.com, mywetipod.com, mywethearingaids.com, or facebook.com/CEDryServ.

Lareina Gamboa compiled this week’s Biz Spotlight. She’s an intern at New Times, the Sun’s sister paper to the north. Information should be sent to the Sun via mail, email, and fax.